Home > FAQ

FAQ

Account

  • How can I view and edit my user profile?
  • How do I change my password?
  • How do I update my email?
  • and 12 more ...

Activities

  • Events
  • Paced Rides
  • Workouts
  • and 32 more ...

Smash Coach

  • Who is Smash Coach?
  • What is the difference between Smash Coach and the Smash Assistant?

Companion App (CoApp)

  • Can I play without a keyboard?
  • Can I use the companion app on anything other than my phone?
  • Do I have to point my camera at the QR Code each time I want to use the companion app?

Equipment

  • Hardware
  • Communication Protocols
  • Do you need to be connected to Internet in order to use the game?
  • and 24 more ...

Gameplay

  • Assists
  • Settings, Game
  • How do I exit from an activity?
  • and 43 more ...

My Creations

  • Who can create activities?
  • Can I build a map?
  • How do I use Replicator?

Power-Ups

  • How do Power-Ups work?
  • What are the different types of Power-Ups?
  • How do I read a Power-Up card?
  • and 15 more ...

Registration

  • What is Smash Your Fitness?
  • How do I purchase the game through the website?
  • Do I need a membership to play the game?
  • and 5 more ...

Smashometer

  • What is a Smashometer?
  • How does the Smashometer connect to the game?
  • Do I need a membership to use the Smashometer?
  • and 1 more ...

Stuff

  • Can I change my look in game?
  • Can I change my look while I am in an activity?
  • Where can I find my Stats?
  • and 5 more ...

Troubleshooting

  • How do I get help?
  • What is your website?
  • Do you have tutorials?
  • and 18 more ...
  • Login
  • My tickets
  • Submit ticket

Categories

  • Account
  • Activities
  • Smash Coach
  • Companion App (CoApp)
  • Equipment
  • Gameplay
  • My Creations
  • Power-Ups
  • Registration
  • Smashometer
  • Stuff
  • Troubleshooting

Most Popular Articles

  • What are the in-game keyboard shortcuts?
  • Do I need a smart trainer to play the game physically?
  • What are the minimum specs required to play?
  • On what devices does the game run?
  • Does resistance work for Bluetooth in a smart trainer?
  • How do I connect my Strava account?
  • What power-ups are available?
  • How do I pair my ANT+ equipment?
  • How do I steer?
  • How do I pair my Bluetooth equipment?
Help desk software by LiveAgent