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Do I need a Heart Rate Monitor?

A heart rate monitor is not required, but it will help to monitor fitness imp...
Home -> FAQ -> Equipment

Do I need a Heart Rate Monitor for a Power Curve?

Power curve is solely generated based on the raw power input for the last 42 ...
Home -> FAQ -> Equipment

Do I have to point my camera at the QR Code each time I want to use the companion app?

You can bookmark the Companion App in your mobile device's (smartphone or tab...
Home -> FAQ -> Companion App

Can I use the companion app on anything other than my phone?

You can download and use the Companion App on any device that has a web brows...
Home -> FAQ -> Companion App

How do I get into audio channels?

Everyone in has access to the following channels: - Global: Anyone anywhere ...
Home -> FAQ -> Gameplay

How do I steer?

Steering is used to avoid disabled lanes and other riders and can also be use...
Home -> FAQ -> Gameplay

How do I know what my best laptime is?

After you've entered a map or activity, use Shift+Q to open the Setting menu ...
Home -> FAQ -> Gameplay

How do I get out of full screen?

To change use Shift+Q to open the Settings Menu (also accessible from the gea...
Home -> FAQ -> Troubleshooting

How do I join On-Demand Activities?

On Demand Activities commence shortly after you join. If there's no specified...
Home -> FAQ -> Activities

How do I change my password?

From the login screen, click Forgot Password and an email will be sent to you...
Home -> FAQ -> Account

Why do I sometimes look like a ghost?

When an avatar appears like a Ghost(translucent) that avatar will not provide...
Home -> FAQ -> Gameplay

How do I get help?

For help, please contact us one of four ways: - the Contact Us feature u...
Home -> FAQ -> Troubleshooting

Why am I crashing?

Depending on the Difficulty setting of the activity crashes last 3-4 seconds ...
Home -> FAQ -> Gameplay

How do I know when the activity starts once I have joined or scheduled the activity?

Once you join or schedule an activity, the game will portal you there unless ...
Home -> FAQ -> Activities

What is Erg mode in a workout?

If you are using a smart trainer and are in a workout, toggle Erg mode (Ergom...
Home -> FAQ -> Activities

What are the minimum specs required to play?

System requirements vary depending on the graphics fidelity you select. For l...
Home -> FAQ -> Equipment

Minimum Requirements

System requirements vary depending on the graphics fidelity you select. For ...
Home -> Docs

Can I download the maps for a scheduled activity before it starts?

To make sure you have all the maps needed for a scheduled activity simply cli...
Home -> FAQ -> Activities

What is the Corner Caper Power Up?

The Corner Caper Power Up: - Benefit: When active you will not slide out...
Home -> FAQ -> Power Ups

What if I don't want to steer or brake?

Due to the realistic physics you will need to have either Autopilot and Auto ...
Home -> FAQ -> Gameplay

Can I change my look while I am in game?

You can't change your look while you are IN an activity, but you can from the...
Home -> FAQ -> Gameplay

Can I change the camera view?

To change the view of the camera, use the C key to toggle through a selection...
Home -> FAQ -> Gameplay

Is the UI customizable?

The UI is customizable. While in a map or activity, use Shift+Q to open the S...
Home -> FAQ -> Gameplay

What is the Attack Dog Power Up?

The Attack Dog Power Up: - Benefit: When active you gain 50 additional w...
Home -> FAQ -> Power Ups

How can I determine how many laps are in an activity?

There are two ways to see how many laps are in an activity: - Before you...
Home -> FAQ -> Activities

What is the Wind at Your Back Power Up?

The Wind at Your Back Power Up - Benefit: When active you have a 20kph ...
Home -> FAQ -> Power Ups

Can I see the view others on the map have?

Riders can switch their main camera to another rider by clicking on that ride...
Home -> FAQ -> Gameplay

What power ups are available?

Power Ups can be added to any activity: - Attack Dog: power increases 50...
Home -> FAQ -> Power Ups

What are the in-game keyboard shortcuts?

The keyboard shortcut keys are listed below AND each player has the ability t...
Home -> FAQ -> Gameplay

Are there emojis I can give or receive?

Express your feelings towards your fellow riders while in an activity or map ...
Home -> FAQ -> Gameplay