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How do I steer?

Steering is used to avoid disabled lanes and other riders and can also be use...
Home -> FAQ -> Gameplay

How do I get help?

For help, please contact us one of four ways: - the Contact Us feature u...
Home -> FAQ -> Troubleshooting

How do I get into audio channels?

Everyone in has access to the following channels: - Global: Anyone anywhere ...
Home -> FAQ -> Gameplay

How do I join On-Demand Activities?

On Demand Activities commence shortly after you join. If there's no specified...
Home -> FAQ -> Activities

How do I get out of full screen?

To change use Shift+Q to open the Settings Menu (also accessible from the gea...
Home -> FAQ -> Troubleshooting

How do I change my password?

From the login screen, click Forgot Password and an email will be sent to you...
Home -> FAQ -> Account

How do I know what my best laptime is?

After you've entered a map or activity, use Shift+Q to open the Setting menu ...
Home -> FAQ -> Gameplay

How do I know when the activity starts once I have joined or scheduled the activity?

Once you join or schedule an activity, the game will portal you there unless ...
Home -> FAQ -> Activities

How can I determine how many laps are in an activity?

There are two ways to see how many laps are in an activity: - Before you...
Home -> FAQ -> Activities

How many activities am I allowed to join?

There is no limit to how many activities you may join.
Home -> FAQ -> Activities

Do I need a Heart Rate Monitor?

A heart rate monitor is not required, but it will help to monitor fitness imp...
Home -> FAQ -> Equipment

Why do I sometimes look like a ghost?

When an avatar appears like a Ghost(translucent) that avatar will not provide...
Home -> FAQ -> Gameplay

Do I need a Heart Rate Monitor for a Power Curve?

Power curve is solely generated based on the raw power input for the last 42 ...
Home -> FAQ -> Equipment

How can I change my country flag?

The flag seen next to your name in the Nearby Riders' List can be changed. Fr...
Home -> FAQ -> Gameplay

How can I view and update my user profile?

From the Home Page, select the User icon in the top left corner and you will ...
Home -> FAQ -> Account

How much history is used for calculating my power curve?

Your power curve is based on the last 42 days of physical effort.
Home -> FAQ -> Gameplay

How will I know when the next scheduled activity will begin?

The following messaging will be the same whether you are in another map, on t...
Home -> FAQ -> Activities

What is drafting?

Drafting occurs when you ride behind another rider or group of riders. You ga...
Home -> FAQ -> Gameplay

Is the UI customizable?

The UI is customizable. While in a map or activity, use Shift+Q to open the S...
Home -> FAQ -> Gameplay

Do I have to point my camera at the QR Code each time I want to use the companion app?

You can bookmark the Companion App in your mobile device's (smartphone or tab...
Home -> FAQ -> Companion App

What are AI Riders?

Bots or AI Riders are Artificially Intelligent Riders that may or may not be ...
Home -> FAQ -> Gameplay

What power ups are available?

Power Ups can be added to any activity: - Attack Dog: power increases 50...
Home -> FAQ -> Power Ups

What is Erg mode in a workout?

If you are using a smart trainer and are in a workout, toggle Erg mode (Ergom...
Home -> FAQ -> Activities

Why am I crashing?

Depending on the Difficulty setting of the activity crashes last 3-4 seconds ...
Home -> FAQ -> Gameplay