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Can I use the companion app on anything other than my phone?
You can download and use the Companion App on any device that has a web brows...
Updated:
Dec 06 (3 months ago)
Home -> FAQ -> Companion App
Can I change the camera view?
To change the view of the camera, use the C key to toggle through a selection...
Updated:
Dec 15 (3 months ago)
Home -> FAQ -> Gameplay
Can I save items as favorites?
You can favorite Activities, Maps, Friends and Groups so that you can find th...
Updated:
Dec 11 (3 months ago)
Home -> FAQ -> Other
Can I change my look while I am in game?
You can't change your look while you are IN an activity, but you can from the...
Updated:
Dec 15 (3 months ago)
Home -> FAQ -> Gameplay
Are there emojis I can give or receive?
Express your feelings towards your fellow riders while in an activity or map ...
Updated:
Dec 08 (3 months ago)
Home -> FAQ -> Gameplay
Can I see the view others on the map have?
Riders can switch their main camera to another rider by clicking on that ride...
Updated:
Dec 11 (3 months ago)
Home -> FAQ -> Gameplay
How can I change my country flag?
The flag seen next to your name in the Nearby Riders' List can be changed. Fr...
Updated:
Dec 11 (3 months ago)
Home -> FAQ -> Gameplay
Can I change from imperial to metric?
To change the units of measure, from the Home screen select the User icon in ...
Updated:
Dec 08 (3 months ago)
Home -> FAQ -> Gameplay
Can I download the maps for a scheduled activity before it starts?
To make sure you have all the maps needed for a scheduled activity simply cli...
Updated:
Dec 06 (3 months ago)
Home -> FAQ -> Activities
How can I determine how many laps are in an activity?
There are two ways to see how many laps are in an activity: - Before you...
Updated:
Dec 06 (3 months ago)
Home -> FAQ -> Activities
How can I view and update my user profile?
From the Home Page, select the User icon in the top left corner and you will ...
Updated:
Dec 05 (3 months ago)
Home -> FAQ -> Account
How do I steer?
Steering is used to avoid disabled lanes and other riders and can also be use...
Updated:
Dec 08 (3 months ago)
Home -> FAQ -> Gameplay
Why do I sometimes look like a ghost?
When an avatar appears like a Ghost(translucent) that avatar will not provide...
Updated:
Apr 25 (11 months ago)
Home -> FAQ -> Gameplay
Can an activity have a maximum number of players?
Yes, an activity can be set to allow a maximum number of players. Once the ma...
Updated:
Feb 22, 2022
Home -> FAQ -> Activities
Why am I crashing?
Depending on the Difficulty setting of the activity crashes last 3-4 seconds ...
Updated:
Dec 11 (3 months ago)
Home -> FAQ -> Gameplay
How do I get into audio channels?
Everyone in has access to the following channels: - Global: Anyone anywhere ...
Updated:
Dec 15 (3 months ago)
Home -> FAQ -> Gameplay
How do I know when the activity starts once I have joined or scheduled the activity?
Once you join or schedule an activity, the game will portal you there unless ...
Updated:
Dec 06 (3 months ago)
Home -> FAQ -> Activities
What if I want to switch play types during a ride?
You can change your play type at any time, provided the activity creator allo...
Updated:
Dec 11 (3 months ago)
Home -> FAQ -> Gameplay
Do I have to point my camera at the QR Code each time I want to use the companion app?
You can bookmark the Companion App in your mobile device's (smartphone or tab...
Updated:
Dec 06 (3 months ago)
Home -> FAQ -> Companion App
What if I don't want to steer or brake?
Due to the realistic physics you will need to have either Autopilot and Auto ...
Updated:
Dec 15 (3 months ago)
Home -> FAQ -> Gameplay
Why did I get a DNF in a race?
Riders will receive a DNF (Did Not Finish) by leaving the race any time after...
Updated:
Oct 19, 2020
Home -> FAQ -> Activities
How do I get help?
For help, please contact us one of four ways: - the Contact Us feature u...
Updated:
Dec 11 (3 months ago)
Home -> FAQ -> Troubleshooting
How do I join On-Demand Activities?
On Demand Activities commence shortly after you join. If there's no specified...
Updated:
Dec 06 (3 months ago)
Home -> FAQ -> Activities
How do I get out of full screen?
To change use Shift+Q to open the Settings Menu (also accessible from the gea...
Updated:
Dec 11 (3 months ago)
Home -> FAQ -> Troubleshooting
Do I need a Heart Rate Monitor?
A heart rate monitor is not required, but it will help to monitor fitness imp...
Updated:
Dec 08 (3 months ago)
Home -> FAQ -> Equipment
How do I change my password?
From the login screen, click Forgot Password and an email will be sent to you...
Updated:
Feb 21, 2022
Home -> FAQ -> Account
How do I know what my best laptime is?
After you've entered a map or activity, use Shift+Q to open the Setting menu ...
Updated:
Dec 15 (3 months ago)
Home -> FAQ -> Gameplay
How many activities am I allowed to join?
There is no limit to how many activities you may join.
Updated:
Dec 06 (3 months ago)
Home -> FAQ -> Activities
How will I know when the next scheduled activity will begin?
The following messaging will be the same whether you are in another map, on t...
Updated:
Dec 06 (3 months ago)
Home -> FAQ -> Activities
Do I need a Heart Rate Monitor for a Power Curve?
Power curve is solely generated based on the raw power input for the last 42 ...
Updated:
Dec 08 (3 months ago)
Home -> FAQ -> Equipment