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Why am I crashing?

Depending on the Difficulty setting of the activity crashes last 3-4 seconds ...
Home -> FAQ -> Gameplay

How do I get out of full screen?

To change use Shift+Q to open the Settings Menu (also accessible from the gea...
Home -> FAQ -> Troubleshooting

How do I know when the activity starts once I have joined or scheduled the activity?

Once you join or schedule an activity, the game will portal you there unless ...
Home -> FAQ -> Activities

Can I change my look while I am in game?

You can't change your look while you are IN an activity, but you can from the...
Home -> FAQ -> Gameplay

What is the recommended resolution setting?

We recommend a resolution setting of 1920 x 1080 so that all the UI and map d...
Home -> FAQ -> Equipment

How do I know what my best laptime is?

After you've entered a map or activity, use Shift+Q to open the Setting menu ...
Home -> FAQ -> Gameplay

How many activities am I allowed to join?

There is no limit to how many activities you may join.
Home -> FAQ -> Activities

How do I steer?

Steering is used to avoid disabled lanes and other riders and can also be use...
Home -> FAQ -> Gameplay

What is drafting?

Drafting occurs when you ride behind another rider or group of riders. You ga...
Home -> FAQ -> Gameplay

How do I get into audio channels?

Everyone in has access to the following channels: - Global: Anyone anywhere ...
Home -> FAQ -> Gameplay

What is the minimum resolution needed?

The minimum recommended resolution setting is 1360 x 768. However, 1920 X 108...
Home -> FAQ -> Equipment

How do I join On-Demand Activities?

On Demand Activities commence shortly after you join. If there's no specified...
Home -> FAQ -> Activities

How do I change my password?

From the login screen, click Forgot Password and an email will be sent to you...
Home -> FAQ -> Account

What if I don't want to steer or brake?

Due to the realistic physics you will need to have either Autopilot and Auto ...
Home -> FAQ -> Gameplay

What is a time trial?

A time trial (also referred to as a TT) is a race against the clock for the f...
Home -> FAQ -> Activities

Do I have to point my camera at the QR Code each time I want to use the companion app?

You can bookmark the Companion App in your mobile device's (smartphone or tab...
Home -> FAQ -> Companion App

Why do I sometimes look like a ghost?

When an avatar appears like a Ghost(translucent) that avatar will not provide...
Home -> FAQ -> Gameplay

How will I know when the next scheduled activity will begin?

The following messaging will be the same whether you are in another map, on t...
Home -> FAQ -> Activities

What if I want to switch play types during a ride?

You can change your play type at any time, provided the activity creator allo...
Home -> FAQ -> Gameplay

How do I get help?

For help, please contact us one of four ways: - the Contact Us feature u...
Home -> FAQ -> Troubleshooting

Can I change from imperial to metric?

To change the units of measure, from the Home screen select the User icon in ...
Home -> FAQ -> Gameplay

How can I determine how many laps are in an activity?

There are two ways to see how many laps are in an activity: - Before you...
Home -> FAQ -> Activities

Do I need a Heart Rate Monitor?

A heart rate monitor is not required, but it will help to monitor fitness imp...
Home -> FAQ -> Equipment

What is Erg mode in a workout?

If you are using a smart trainer and are in a workout, toggle Erg mode (Ergom...
Home -> FAQ -> Activities

What is the Attack Dog Power Up?

The Attack Dog Power Up: - Benefit: When active you gain 50 additional w...
Home -> FAQ -> Power Ups

What are Abilities?

An Ability is a Power Up that is configured to stay on for the entire activit...
Home -> FAQ -> Power Ups

Do I need a Heart Rate Monitor for a Power Curve?

Power curve is solely generated based on the raw power input for the last 42 ...
Home -> FAQ -> Equipment

What are AI Riders?

Bots or AI Riders are Artificially Intelligent Riders that may or may not be ...
Home -> FAQ -> Gameplay

What are playlists?

A playlist consists of several back-to-back activities so you can enjoy longe...
Home -> FAQ -> Activities

What are the minimum specs required to play?

System requirements vary depending on the graphics fidelity you select. For l...
Home -> FAQ -> Equipment